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Making your research experience count

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Strengthening and improving clinical research participation

As a mental health Trust, the feedback we receive from our patients and their carers is paramount to helping us improve our services.  The Trust has a programme of quality and patient experience work covering all areas of clinical services; feedback is used to ensure delivery of safe, supportive and effective services (Department of Health 2012).

The research department has embraced the Trust’s "Making your experience count" feedback programme, and developed a research specific survey - for staff, patients, carers and members of the public who take part in clinical research. 

Questions include the NHS Friends and Family test "would you recommend taking part in clinical research to friends and family"?   We also want to understand how participants find out about research opportunities - ensuring that we continually improve the ways we engage with people. 

“As more citizens enter research, it is going to be increasingly important to think about how this experience feels from a consumer’s perspective and to strengthen practice accordingly. We want those who have taken part in research to continue to be our best advocates to other citizens”.  (National Institute for Health Research 2014).

If you have taken part in a research study via the Trust, please consider giving us your feedback.