Veterans' mental health

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A number of service personnel and veterans are experiencing mental health problems and/or will be living in conditions which we would expect to adversely affect their mental wellbeing.

Annually 22,000 armed forces personnel make the transition to civilian life. Most do it without difficulty, however some find it more difficult and may need some help from mental health and social care provision.

Some individuals seek help, but there are many reasons why people do not. It may be a case of just simply not being aware of what services are available and how to access them. For others, the stigma around accessing mental health services can be a barrier.

NHS support in the East Midlands

NHS mental health services in the Midlands and East are now working in partnership with Mental Health Matters and charity Walking with the Wounded to improve access to mental health services for Armed Forces veterans, their families and carers.
The Midlands and East Veterans Service (MEVS) will be working together to ensure there is a proactive approach to care and treatment and a point of contact for servicemen and women and veterans when they need help support and advice. 

LPFT’s Regional Lead for the new service Paula Jelly said:

"The transition from military healthcare to NHS care should be seamless and the mental healthcare we provide should be the best available.  There is recognition from the new service that there are already a number of different groups working together to help promote the health and social care wellbeing of Armed Forces veterans and their families, however, our approach aims to improve the direct provision from NHS mental health providers along with Combat Stress.  This is an exciting and new opportunity to work in partnership with other Trusts and third sector organisations to continue to provide a high quality liaison service to Armed Forces families across the East Midlands."

Veterans' Mental Health Midlands High Intensity Service (HIS)

The Trust is pleased to announce that we have been appointed as the lead provider to deliver the new Veterans' Mental Health High Intensity Service (HIS), which we launched on 1 October 2020. The Midlands HIS is a new specialist community service working in conjunction with the current Veterans' Specialist mental health services. The service will provide an intensive package of support to a limited number of veterans and their families. It is a unique collaboration of award-winning NHS Trusts and charities specialising in veterans' mental health. The Trust is working in partnership with Coventry and Warwickshire Partnership NHS Trust and Birmingham and Solihull Mental Health Foundation Trust, to deliver the new service across the Midlands. The service will also work collaboratively with specialist mental health charities, Mental Health Matters and Tom Harrison House, to offer a bespoke package of care to veterans and their families.

The teams are based in three locations across the Midlands, in Lincoln, Coventry and Birmingham, and will provide a range of interventions to assist with complex mental health difficulties. The team also aim to provide support to the wider family of veterans to ensure the needs of carers and families are also met. 

The Midlands HIS is a team of highly experienced mental health clinicians and support staff with knowledge of working with the veteran and Armed Forces community. Some staff are military veterans themselves and this enables the team to have a real understanding of the Armed Forces culture. The Midlands HIS works directly with the NHS Veterans Transition, Intervention & Liaison Service (TILS) and NHS Veterans Complex Treatment Service (CTS), and will work alongside current NHS health providers to enhance existing pathways to ensure military sensitive and responsive care.

Referrals to mental health services

Individuals can access the new service by contacting their GP. Or they can call the 24 hour Single Point of Entry Line on 0300 323 0137 for an assessment of their needs.

Referrals to the Midlands HIS are via TILS Mental Health Matters Single Point of Entry (SPE):
  • Self-referral
  • Single point of entry - 0300 323 0137
  • 24/7 helpline - 0300 323 0139
  • Professional referral
  • Email to request a referral form from Mental Health Matters

Information for veterans

How to access services

Call the 24 hour Single Point of Enquiry line on 0300 3230137

Combat Stress 

Big White Wall 

Armed Forces Convenant Website

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