Patient experience

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Here at steps2change we are constantly looking at ways to improve our service in order to meet the needs of the local community.  As someone who has experienced support from steps2change your comments and involvement are vital to this process.

Towards the end of your treatment you will receive a Patient Experience Questionnaire (PEQ) from your therapist. The PEQ is designed to give you an opportunity to voice your comments and criticisms in regards to the service of which you have received, and any ideas that could contribute to improvements in the future.

If you have completed treatment with us but have not received a Patient Experience Questionnaire and would like to complete one then please follow this link to download a copy.

You can read what our service users say about us by using this link.

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