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Terms of use

The use of the Lincolnshire Partnership NHS Foundation Trust's website is subject to the following terms.

This website is managed by Lincolnshire Partnership NHS Foundation Trust. As a visitor to our site, you are accepting our terms of use.

The web site is maintained for your personal use and viewing. The access and use of the web site featuring these terms of use constitute your acceptance of these terms.

Links to external web sites

Links to external websites are provided for information and convenience only. We cannot accept responsibility for the sites linked to or the information found via these links.

Virus protection

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the internet.

We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this web site.

Information accuracy

Every effort is taken to ensure that the information published on this website is both accurate and complete.

If you find any inaccurate information on the site, please let us know and we will look into it and correct it where we need to.

You should independently verify any information before relying upon it.

We make no representations that information on the site is accurate or up to date or complete and accept no liability for any loss or damage caused by inaccurate information. This site gives a large amount of data and inevitably there may be errors at some times.

Intellectual property

Copyright

This website and its content is the copyright of the Lincolnshire Partnership NHS Foundation Trust. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other forms of the electronic retrieval system.

Disclaimer

The information provided on this website is for general information purposes only. The information is provided by Lincolnshire Partnership NHS Foundation Trust and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly your own responsibility.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Lincolnshire Partnership NHS Foundation Trust. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Lincolnshire Partnership NHS Foundation Trust takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

LPFT social media

The Lincolnshire Partnership NHS Foundation Trust’s (LPFT) social media accounts are managed by the communications team, on behalf of colleagues across the organisation.

Please note that we are unable to offer medical advice or diagnoses on social media. If you, a friend or family member are feeling unwell, please call either NHS111 on 111 (free from mobiles and landlines), your GP surgery or contact our Single Point of Access 0303 123 4000 for information about local mental health services.

LPFT uses the following social media platforms to communicate with patients, the public and the media:

Availability

Our social media accounts are monitored during office hours: 09:00–17:00, Monday – Friday, excluding public holidays. Occasionally we may cover events outside of these hours live on our social media platforms.

From time to time, social media services may be unavailable and we accept no responsibility for lack of service due to social media service downtime.

Content

We may use scheduling tools to help us ensure content is spread across the week. Our followers can expect between 10–30 tweets each week. We will update our Facebook page around 10 times each week. This may increase if there is an event or health campaign or in the case of an emergency.

By sharing other social media users’ content, our organisation does not endorse the information or others’ views of that organisation or individual. We aim to share information which adds to any debate or topic we are involved in.

Our social media content will cover some or all of the following:

  • Alerts about new content on our digital channels, for example, news, publications, videos on YouTube or health campaigns.
  • Sharing content from organisations we follow, such as other NHS organisations, the emergency services and public sector organisations.
  • Information on public health topics and campaigns.
  • Occasional live coverage of events.

Following us on Twitter

If you follow LPFT we will not automatically follow you back. This means you can easily identify other key Twitter users that we think are relevant by seeing who we follow. However, being followed by LPFT does not imply endorsement of any kind.

Talking with us online

We welcome feedback and ideas from all our followers. However, we may not be able to reply individually to all the messages we receive via our social media profiles.

We aim to read all comments to and about us on social media platforms and ensure that any emerging themes or helpful suggestions are passed to relevant people in the organisation.

When we reply to questions it may include us asking for an email address in order to give you a full response outside of the character limits on some social media services.

We cannot engage on issues of party politics.

Other ways of contacting us are detailed in the contact us section of our website. If you would like to make a compliment or complaint, please see our experience counts section.

Media enquiries

If you have a media enquiry and would like to contact the communications team, please email lpft.communications@nhs.net or call 01522 309194. Out of hours please call director on call via Single Point of Access 0303 123 4000