The team

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Crisis workers

Crisis workers are there to support you through a forensic medical examination, if this is what you require. They will help you to make sure you understand the process whilst also taking into account how you are coping and what support you need after the examination. Crisis workers are trained to offer you emotional and practical support throughout and you are their priority.

Our crisis workers are also on the end of the phone 24/7 to give you any advice or information you need about the support at Spring Lodge or, if you need other specialist support, they will be able to signpost you to other agencies.

Daytime support workers

A daytime ISVA Support worker can be reached between 9am and 5pm Monday to Friday in lieu of an ISVA and can offer advice and information to anyone looking at their options and needing to know what they can do. For example you may wish to not report but instead give anonymous intelligence to the police. You may just need help accessing sexual health or counselling we can help you with this.


An ISVA can meet with and support any individual over the age of 18  following rape, sexual assault or non recent sexual abuse from their childhood.  They support everyone in a non judgemental way and will work with you to access your needs. They can also help the person access other available support and services to address both their short and long term goals. They will ensure that if they cannot help with a certain issue they will provide details of an agency that can.

In summary the ISVA Service will:

  • Give options and support for your health and wellbeing following a recent or non recent incident.
  • Give impartial information on the criminal justice options and also other non reporting options such as providing intelligence to the police.
  • An ISVA can can support a person through the criminal justice system from report to court including attending the trial with them if that is what they chose to do.
  • Carry out a risk assessment and give information on health, wellbeing and other services related to this.
  • Help the person to think about their safety and what can be done to improve this.
  • Provide emotional support themselves and/or signposting/refer to specialist counselling agencies in Lincolnshire.
  • Advocate on their behalf to enable confidence and control for the individual over what happens to them.
  • Refer them to other services that may benefit them such as specialist counselling, domestic violence support, sexual health, mental health, substance misuse.
  • Attend pre-trial visits, trial and apply for criminal injuries compensation following trial.

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The team

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