The team

Print Friendly and PDF

Crisis workers

Crisis workers are there to support you through a forensic medical examination, if this is what you require within 7 days following rape or sexual assault. They will help you to make sure you understand the process whilst also taking into account how you are coping and what support you need after the examination. Crisis workers are trained to offer you emotional and practical support throughout and you are their priority.

Our crisis workers are also on the end of the phone 24/7 to give you any advice or information you need about the support at Spring Lodge or if you need other specialist support, they will be able to signpost you to other agencies.

Daytime support workers

A daytime ISVA (Independent Sexual Violence Adviser) Support worker can be reached between 9am and 5pm Monday to Friday in lieu of an ISVA and can offer advice and information to anyone looking at their options and needing to know what they can do following rape or sexual assault. For example you may wish to not report these crimes but instead give anonymous intelligence to the police. You may just need help accessing sexual health or counselling in Lincolnshire and we can help you with this.


An ISVA (Independent Sexual Violence Adviser) can meet with and support any individual over the age of 18  following rape, sexual assault or non recent sexual abuse from their childhood.  They support everyone in a non judgemental way and will work with you to assess your needs. They can also help you access other available support and services to address both short and long term goals. They will ensure that if they cannot help with a certain issue that they will provide details of an agency that can.

In summary, the ISVA Service will:

  • Give options and support for your health and wellbeing following a recent or non recent incident.
  • Give impartial information on the criminal justice options and also other non-reporting options such as providing intelligence to the police about a rape or sexual assault that has taken place.
  • An ISVA can can support a person through the criminal justice system from report to court including attending the trial with them if that is what they chose to do.
  • Carry out a risk assessment and give information on health, sexual health, wellbeing and other services related to this.
  • Help the person to think about their safety and what can be done to improve this.
  • Provide emotional support themselves and/or signpost/refer the person to specialist counselling agencies in Lincolnshire.
  • Advocate on their behalf to enable confidence and control for the individual over what happens to them.
  • Refer them to other services that may benefit, such as specialist counselling, domestic violence support, sexual health services, mental health services, substance misuse support.
  • Attend pre-trial visits, trial and apply for criminal injuries compensation following trial.

List of pages

Accessibility tools

Return to header