What we do

Print Friendly and PDF

Spring Lodge is here to help…

What we do at Spring Lodge CentreSpring Lodge is committed to providing a caring, sensitive and dedicated service which meets the needs of victims of rape, sexual assault and sexual abuse within Lincolnshire.  We aim to help to empower you by informing you of your options and assisting you in making your own decisions about your recovery. There are many ways in which we can support you, however below we have listed some of the services that we provide. Should you need any further information, please give us a ring and we will tailor our care to help you.

On this page:

ISVA Service

The ISVA (Independent Sexual Violence Adviser) service offers practical and emotional support to anyone who has been raped or sexually assaulted, both recently or in the past. They support everyone in a non-judgemental way and work with individuals and professionals to identify a person’s needs. They also help the person access other available support to address both their short and long term goals.

They ensure that if they cannot help with certain issues, they will provide details of an agency that can.  They can talk, meet and support you whether you wish to go legal or not, to help you understand your options or just to have that support with someone who will listen and understand.  They can help you provide intelligence to the police if you do not wish to make an offical report and they can provide information on what happens when someone does report rape or sexual assault.  If you do chose to make that step of going legal or already have, then they can support the you through the criminal justice system right up to and including court.

Out of hours support

Should you need to talk to someone out of office opening hours, please call our out of hours number and you will be referred through to one of our Crisis Workers who will give you advice on the services and support available . It may be that they give you contact numbers for other agencies who specialise in what you need, or they may take your details and get one of our daytime ISVA's to then call you on their next working day. Please be aware that this is not an emergency number and should not be used in a dangerous situation. You should always call 999 if you are in danger or 101 if you want to report something to the police and it is not an emergency.

Forensic medical examination

A forensic examination may be offered to you within 7 days of the assault taking place. This is really important because it is a time when we can help address your medical needs as well as collecting forensic evidence. If you need emergency medical attention then please go to the hospital or call 999.

Should you attend for an examination, a forensic examiner, crisis worker and an initial contact officer will be present. The forensic examiner who is a doctor or nurse, will check that you are okay medically and they will then complete the examination as required. This will all be explained to you throughout and you can stop it at any point. The crisis worker is there to help you and will answer any of your questions, explain the process, and help you however you need. It may sound like a scary or unusual situation but it will be discussed with you in detail and you can ask as many questions as you like.

During your visit to Spring Lodge, we will discuss issues such as your safety, sexual health and future needs. YOU are our priority and so we will support you and treat you with dignity and respect at all times.

Anonymous intelligence

We can also gather intelligence from victims wishing to tell the police about their perpetrator without reporting the rape or sexual assault and giving their name. This is called the Anonymous Intelligence Process. Anyone wishing to do this can make an appointment with a support worker, Monday to Friday 9am till 5pm. It takes around 90 minutes so our last appointment is offered at 3.30pm. If you would like more information on sharing details using this process, call 01522 524402 during office hours or 0303 1234000 out of hours.


You have the option of doing a self-referral at Spring Lodge where you can give a brief statement and if appropriate, have a forensic examination without the police being informed. Some people have chosen to do this because they are not yet sure if they want to report rape or sexual assault to the police but they want to tell someone for now, therefore giving them space to consider their options. If you choose to do this, Spring Lodge the Sexual Assault Referral Centre (SARC), will keep your information stored securely and should you decide to go to the police in the future, they can then access your initial statement and samples if required. We do however have to consider your safety and the safety of others including the wider public. In such situations, we may need to tell someone else in order to do this but we will keep you informed throughout this process.

List of pages

Accessibility tools

Return to header