Children & Young People's (CYP) Complex Needs Service

Who we are:

The Complex Needs Service is a team who provide support to other services who are working with children and young people with complex needs.

Complex needs happen due to a range of factors. Sometimes mental health needs can be hard to get the right support for through the usual services. This may be because of unique, and often difficult, social circumstances.

A child with complex needs may, for example:

  • Find it difficult to keep appointments, or tell people they want help
  • Not be receiving any education or training, and not have a job.
  • May need help from more than one service
  • Have experienced abuse, neglect or other trauma
  • Be involved with the criminal justice system
  • Be vulnerable to criminal exploitation
  • Be in care, or be a young adult who has left care

How we work

We work with the professionals involved, so that everyone can share information and consider together how to best help.

Sometimes we hold meetings to build up a picture of what the child has experienced in their life.

We think about how traumatic experiences can affect a child's development.

We explore how the child's experiences could explain the difficulties they are having now.

We help make plans about what the child needs, and who from.

We do not usually see the child or young person themselves, but they are told that we are providing support.

When we do meet with the child or young person we can offer:

  • A look at needs related to learning, development, or mental health. This may involve one of our Psychologists.
  • A look at language and communication needs. This may involve one of our Speech and Language Therapists
  • Help to develop trust in services and professionals
  • Help to manage and understand emotions and behaviour
  • Help to engage with a service they need eg Accompany them to an appointment or talk to a service on their behalf.


If you have been referred to our service we look forward to helping you get the right support in a way that meets your needs.