The Lincolnshire Here4You Line is currently experiencing a high volume of calls, this could cause a delay in your call being answered. If your referral is urgent, please seek a referral through your General Practitioner. We apologise for any inconvenience that may be caused.

What is a 'referral?'

A referral means  "to send someone to a medical specialist for advice or treatment." In healthcare this is usually done by a GP. In Lincolnshire, you can now 'self-refer' to our CAMHS or Healthy Minds Lincolnshire services. This means that if you are struggling with your emotional or mental health, you can call us directly on our Lincolnshire Here4You phoneline to speak to a professional about getting the right support for you. 

In this telephone call, we may give you tips and strategies on ways you could help yourself, or we may agree together that you need some extra support from us. If we do not think we are the best place to help, we will always let you know who is and where to go next.

If we do agree we are the right place to come for help, please note, due to the coronavirus outbreak, there will be significant changes to how we deliver our services i.e. all routine appointments are now being offered over the phone or over secure video platform.

Self-referral 'checklist'

Here are some things to think about before ringing to make sure you get the right support you need.

  1. If it’s an life-threatening emergency or you need urgent medical attention, please phone 999 or go to your local Accident and Emergency Department.
  2. If you are already open to CAMHS or Healthy Minds, if you have any queries about your care then you need to contact your current worker or team office. Self-referral is for young people who are not currently being supported by these services.
  3. Our services usually get involved after you have already tried things to help yourself- this may be an online counselling service, counselling at your school etc. To make sure that you are getting the right support in the right place at the right time, please take some time to look at our Emotional Wellbeing and Mental Health Pathway. This pathway includes information about ALL local services that can help support young people and families with emotional wellbeing, mental health or behavioural concerns.
  4. If you are a parent/carer ringing to refer your child/young person, please note you    need to have Parental Responsibility in order to make this referral.

I've been through the checklist and I would like to speak to someone...

After going through the checklist you feel like we are the place to help then please contact us to speak to an emotional wellbeing/ mental health practitioner and self-refer on

Lincolnshire Here4You

0800 234 6342
Advice 24 hours a day 
Self-referrals are only taken between the hours of 9:30am - 4:30pm, Monday - Friday 

If you have contacted our service to make a self referral we would value your feedback and would be grateful if you could complete our Lincolnshire Here4You line feedback form.

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