What is a 'referral?'

A referral means  "to send someone to a medical specialist for advice or treatment." In healthcare this is usually done by a GP. In Lincolnshire, you can now 'self-refer' to our CAMHS or Healthy Minds Services. This means that if you are struggling with your emotional or mental health, you can call us directly to speak to a professional about getting the right support for you. 

In this telephone call, we may give you tips and strategies on ways you could help yourself, or we may agree together that you need some extra support from us. If we do not think we are the best place to help, we will always let you know who is and where to go next.

If you have contacted our service to make a self referral we would value your feedback and would be grateful if you could complete our service questionnaire.

Self-referral 'checklist'

Here are some things to think about before ringing to make sure you get the right support you need.

  1. Please do not ring for urgent help or emergencies. If it’s an life-threatening emergency or you need urgent medical attention, please phone 999 or go to your local Accident and Emergency Department.
  2. If you are already open to CAMHS or Healthy Minds, if you have any queries about your care then you need to contact your current worker. Self-referral is for young people who are not currently being supported by these services.
  3. Our services usually get involved after you have already tried things to help yourself- this may be an online counselling service, counselling at your school etc. To make sure that you are getting the right support in the right place at the right time, please take some time to look at our Emotional Wellbeing and Mental Health Pathway. This pathway includes information about ALL local services that can help support young people and families with emotional wellbeing, mental health or behavioural concerns.
  4. If you are a parent/carer ringing to refer your child/young person, please note you    need to have Parental Responsibility in order to make this referral.

I've been through the checklist and I would like to speak to someone...

After going through the checklist you feel like we are the place to help then please ring us on the numbers below. Currently we have separate numbers for Healthy Minds and for CAMHS, but we have listed what issues each service helps with to help guide you to the best number. But please don't worry, we will support you to get the right service once you ring.


Healthy Minds

Healthy Minds help with emotional wellbeing issues including

  • Exam stress
  • Worry and stress relating to transitions or friendships
  • Feeling low
  • Self-esteem and confidence issues
Duty Advice Line - 01522 309777

Available from Mon-Friday 9.30am to 4.30pm



CAMHS can help with mental health issues including

  • Depression
  • Eating Disorders
  • Anxiety that is affecting friendships, schooling etc.
  • Difficulties coping with traumatic life events
CAMHS Line - 01522 309120
Available Monday-Friday 09:00-16:45
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