If your mental or emotional state quickly gets worse or deteriorates, this can be called a 'mental health crisis'. In this situation, it is important to get help quickly.
Please call the mental health helpline on 0800 001 4331 and our dedicated local staff will support you to access the help you need. The phone line is open 24 hours a day, seven days a week.
If you are seeking emotional wellbeing and mental health support for children and young people, please call the Lincolnshire Here4You line on 0800 234 6342 (open 24/7).
Alternatively, the Shout text messaging service is also available if you are unable to call. Text 'SHOUT' to 85258 to start a conversation, via text, with a trained volunteer, who will provide free and confidential support.
You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance.
Local mental health support
There is no "one size fits all approach" to mental health support. Therefore, we have a number of self-referral options available locally.
If you are using our mental health services, or care for someone who does, during office hours your first point of contact should be the person that you/they usually see (a care coordinator, or named lead professional).
For out of hours support, a local crisis team can help support you. Contact details should be in your care plan. If you don't have these, call our Single Point of Access Team on 0303 123 4000 or email Lincs.spa@nhs.net.
If you have been discharged from mental health services within the last 12 months, you will have been given information on what to do if your mental health deteriorates. This will be in your discharge plan.
If you have not used our services before, call our Mental Health Helpline above for advice and support. Or, if you 16 or over and feeling stressed, anxious, low in mood or depressed, you can self-refer to steps2change - our talking therapies service.
During office hours, contact your general practitioner (GP). They will be able to refer you to the most appropriate mental health service in your area.
If you don’t have a GP, use the NHS website to locate the nearest one to you.
Parents & Carers - Young People's Mental Wellbeing
Support for you and your child
Public Health England’s Better Health Every Mind Matters campaign shares helpful tips for young people parents and carers, including how to spot the signs that your child may be struggling.
YoungMinds Parents Helpline is available for parents, guardians and carers. You can call them on 0808 802 5544; 9.30am to 4pm on weekdays.
Young Minds Crisis Messenger provides free crisis support and links to a range of support options for young people.
SHOUT provides free, confidential, 24/7 text message support in the UK for anyone who is struggling to cope and anyone in crisis. Text SHOUT to 85258. This service is free on all major mobile networks
Samaritans are available 24/7 and offer a free anonymous non-judgemental listening service. They can be reached by phone on 116 123 or via email at jo@Samaritans.org.
Papyrus (Prevention of Young Suicide) provides advice and support for young people under 35 who feel like they want to take their own life. All their advice is confidential. Young people and parents under 35 can call their HOPELineUK on: 0800 068 41 41 or text: 07786 209687 (lines are open every day from 9am to midnight).
Childline offer support to young people under 19, and they confidentially call, email, or chat online about any problem, big or small. Their freephone 24-hour helpline is 0800 1111. Or students can have a one-to-one chat with an online advisor.
Student Wellbeing
SHOUT provides free, confidential, 24/7 text message support in the UK for anyone who is struggling to cope and anyone in crisis. Text SHOUT to 85258. This service is free on all major mobile networks.
Papyrus (Prevention of Young Suicide) provides advice and support for young people who feel like
they want to take their own life, and all their advice is confidential. Call their HOPELineUK on:
0800 068 41 41 or text: 07786 209687 (lines are open every day from 9am to midnight).
Nightline offers a directory of confidential and non-judgemental support services run for students by students across the UK.
Samaritans are available 24/7 and offer a free anonymous non-judgemental listening service. They can be reached by phone on 116 123 or via email at jo@Samaritans
The Mix offers a free helpline for young people under 25 between 4pm – 11pm. Call 0808 808 4994 or you can email or text the Crisis Messenger service 24/7.
Young Minds Crisis Messenger provides free crisis support and links to a range of support options.
Kooth offers an online mental wellbeing community for 10-25 year olds.
