How will we work with you?

Welcome to the ward

You'll meet the team and complete your admission

You'll be allocated a bedroom, a named nurse/key contact and a consultant

Within 24hours (72 hours at the weekend) of arriving you'll have a review with your consultant to identify and needs and set goals

You'll work with other professionals who can support your recovery journey

You'll work through your care plan with your named nurse who will support you to work towards your goals

Together, we'll look at your plan ready for going home

What do you need to bring?

During your stay, we will encourage you to be as independent as possible. Staff will help you with activities you need assistance with.

We ask that you have your own clothing, shoes, a coat and other items you may need during your stay. You will also need to bring your own toiletries.

We encourage you to bring enough items to last you four to five days as storage space is minimal onthe ward.

All of our rooms are en-suite with showering facilities.

A bath is also available to use.

Staff are happy to help you with good hand and personal hygiene.

Please only bring essential things with you during your stay with us. You will be encouraged to hand in any valuable items to a member of the team for safe keeping.

Checklist: 

• Toiletries
• Clothes
• Slippers
• Dressing Gown
• Coat
• Shoes
• Books and Magazines
• Reading glasses
• Any medication you may need

We do have laundry facilities. A member of staff will be able to help you use these.

If you have any specific needs e.g. cultural or religious, please let us know.

Ward activities

There are lots of things to do on the wards and we have a great outside space for you to enjoy.

We have activity areas where you can watch TV, play games, karaoke, air hockey, table football, pool and arcades.

We also have musical instruments available.

We also have a fully equipped gym. Our physiotherapy team visit the ward regularly and will offer you access to the gym several times per week.

We have a computer which you can access the internet on.

Each bedroom has an entertainment unit. 
 

Visiting

Visitors are welcome during your stay.

Visiting times are displayed on the ward.

Smoking

You are not able to smoke within the unit or local hospital grounds.

Nicotine Replacement Therapy is available on the ward.

The use of vapes/e-cigarettes is permitted within the courtyard at certain times throughout the day.

Your feedback

People who use our services can make brilliant suggestions on how they can be made better.

Our weekly community meeting on the ward provides one space to make suggestions or provide feedback about being on the ward.

We also have our ‘You Said We Did’ approach where good ideas/changes can be highlighted and also the impact acknowledged.

We might not always be able to change how we do things,but hearing feedback and making changes where we can, is important to us.