Contact us

Emergency mental health support

24 hours a day, 7 days a week

If your mental or emotional state quickly gets worse or deteriorates, this can be called a 'mental health crisis'. In this situation, it is important to get help quickly.

If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, you can access local urgent mental health support by calling NHS 111 and selecting the mental health option.

If you or someone you know requires immediate assistance for serious or life-threatening emergency mental or physical health, please call 999 or go to the emergency department.

Single Point of Access for patients

People aged 18 or over, who wish to access mental health and learning disability services in Lincolnshire, can contact our Single Point of Access (SPA) service.

This is for both routine or urgent referrals and enquiries.

Staff are fully qualified and skilled healthcare professionals. It is open 24-hours-a-day, seven-days-a-week, 365-days-a-year.  

The team provides advice and guidance through a triage process. This is where the urgency of care required is assessed. 

To access our services or find out information about your appointment, contact us:

Single Point of Access Contact Centre,
Sycamore Unit, Beacon Lane, Grantham
Lincolnshire, NG31 9DF

Mental Health Helpline

Are you over 18? If you feel low, anxious or stressed, and you think that talking to another person may help you cope, call the Mental Health Helpline on 0800 001 4331.

It is open 24/7. 

Children and young people

For advice and/or self-referral to our children and young people mental health/emotional wellbeing services, call Lincolnshire Here4You on 0800 234 6342.

It is open 24/7. 

More information about Here4You self-referral

For self-help support/resources, please visit www.lpft.nhs.uk/young-people

Lincolnshire talking therapies

For people aged 16 years and older experiencing problems with anxiety, depression, stress.

We can also offer help with issues like bereavement or the impact of a traumatic event.

You can self-refer to our service by following this link for more information

 You don't need to contact your GP or healthcare professional.

Lincolnshire Mental Health Adviser Helpline

An advice line for those supporting people with their mental health. 

We're here to support, enable and empower people to deal with mental health queries. We can give information, advice or recommend services. 

The advice line is staffed by LPFT registered mental health practitioners. It is open 24/7.

Call 0303 123 4000.

Trust Headquarters

We provide services across Lincolnshire. Our headquarters are at: 

St George's, Lincoln,
Lincs, LN1 1FS

Department Direct dial number Direct e-mail address
Accounts Payable
01522 573 026 lpft.AccountsPayable@nhs.net
Access to health records requests

01529 222 327

lpft.lpftrecords@nhs.net
Communications

01522 309 194

lpft.communications@nhs.net

Estates and facilities (Helpdesk)
01522 421 700 lpft.estates.helpdesk@nhs.net
Freedom of Information requests
01522 309 187 lpft.FOIrequest@nhs.net
Human Resources
  lpft.hrhub@nhs.net
ICT Service Desk
0300 123 1020 agcsu.itservicedesk@nhs.net
Mental Health Act Office

01522 309 188

01522 309 189

lpft.MHA@nhs.net
Payroll

01522 421 597

lpft.PayrollLPFT@nhs.net
Procurement

01522 421 544

01522 421 543

01522 421 540

procurementteam@ulh.nhs.uk
Pharmacy

01522 421 568 / 421573

lpft.pharmacy@nhs.net

Media enquiries

If you have a media enquiry during office hours, please email lpft.communications@nhs.net or call 01522 309194.

If it is outside office hours, please call the Singe Access Point on 0303 123 4000.

List of pages

Patient Advice & Liaison Service (PALS)

For information, advice, guidance and support with our services. Click here to find out more about PALS.

Our PALS Team provides advice related to care received from Lincolnshire Partnership NHS Foundation Trust, who provide mental health services, as well as supporting people with dementia, learning disabilities and autistic people

PALS Office
Lincolnshire Partnership NHS Foundation Trust
Unit 9, The Point
Lions Way
Sleaford
Lincs   NG34 8GG

Freedom of Information (FOI)

If you can't find the information you are looking for within the pages of this website, please click here to see our Freedom Of Information (FOI) page or send us a request by contacting our FOI team on: