Important information about the coronavirus (COVID-19)

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For the latest about coronavirus visit nhs.uk/coronavirus

The NHS in Lincolnshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff, while also ensuring services are available to the public. 

As of 5 January 2021 new national lockdown rules apply to England, with the clear message to stay at home and not leave your home unless neccessary.

To read the most up to date coronavirus information and what you can or cannot do during the national lockdown, visit the Government website by using this link.

Our services will continue to be available during these new restrictions, but how we deliver them may be adapted to protect both you and our staff. Appointments may be held virtually or over the phone. However, should you need to see someone in person our teams will do their best to accomodate your needs with suitable precautions in place.

Attending an appointment at one of our sites

If you are coming to one of our sites for an appointment you are asked to wear a face covering for the duration of your time in our buildings. This is for your safety and the safety of other patients and staff.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website www.gov.uk/coronavirus. Use this link to visit the website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We understand that it may be difficult for some patients to wear a face covering and in these circumstances other measures will be considered on a case by case basis. Please call us if you have concerns and would like to discuss alternative arrangements.

Read more about wearing a face covering on our sites by using this link.

Face covering exemptions

Face coverings are mandatory in additional enclosed spaces from 24 July. Exemptions to this include anyone under the age of 11, or those with disabilities, or hidden health conditions such as breathing difficulties, mental health conditions or autism. 

You are not required to prove you are exempt and it is for you to choose how you  want to communicate this to others. For those who would feel more comfortable showing something that says they do not have to wear a face covering, exemption cards are available to print or display on mobile phones. You can download the exemption cards on the Government website by using this link.

Full guidance on face coverings can be found on the Government website by using this link. 

Visiting a patient in hospital

All visiting to our wards must be pre-arranged  in advance and some wards may not able to offer visits on the premises at this time. Instead there will be a focus on using alternative outdoor and indoor spaces and appropriate patient leave to help facilitate visiting, as well as the continued use of technology such as video calling and messaging.

Read more about what current visiting arrangements by using this link to our visiting information page

Stay at home if you have coronavirus symptoms, no matter how mild.

Symptoms of coronavirus include:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

To protect others if you have symptoms, do not go to places like a GP surgery, pharmacy or hospital. Stay at home and book a test. Use the NHS 111 online coronavirus service to check your symptoms and find out what to do. Visit their website at 111.nhs.uk/covid-19​​​​​​​​​​​​​. If you need further advice about symptoms or help booking a test you can also call 119 if you're in England, Wales or Northern Ireland. Lines are open 7am to 11pm

If you have an appointment with one of our services please contact the team to let them know you are unable to attend. They will discuss with you a suitable alternative arrangement.

 ​​​​​​​If you have symptoms of coronavirus (COVID-19), you can ask for a test to check if you have the virus use this link to visit the Government's testing portal website.

Protecting yourself and others

It's very important to do what you can to reduce the risk of you and other people getting ill with coronavirus.

You can spread the virus even if you do not have symptoms.

More information about how to avoid spreading the infection can be found on the NHS website by using this link

NHS COVID-19 app to support NHS Test and Trace

The new NHS COVID-19 app is now available to download for free as a vital part of the NHS Test and Trace service in England.

It is the fastest way to see if you’re at risk from coronavirus. The faster you know, the quicker you can alert and protect your loved ones and community. The app has a number of tools to protect you, including contact tracing, local area alerts and venue check-in. It uses proven technology from Apple and Google, designed to protect every user’s privacy.

Download or read more about the app and how it protects your data and privacy by visiting covid19.nhs.uk by using this link

Your COVID Recovery

Your COVID Recovery is a new NHS website designed to help people recover from the long-term effects of coronavirus, otherwise known as COVID-19.

If you have had COVID-19, you may still have some physical symptoms, such as, breathlessness, a cough and a lack of energy. You may also have psychological symptoms, such as feeling scared or anxious, depressed, having trouble sleeping and struggling to remember or concentrate.

These symptoms, both physical and psychological, are common. Your COVID Recovery includes information from experts about how to manage them and look after your health and wellbeing. It also includes information on returning to work, and a helpful section for the family, friends and carers of people who are recovering.

Useful links

NHS advice regarding coronavirus and symptoms

Latest information about the Government's response

Stay at home: guidance for households with possible coronavirus (COVID-19) infection

Five things you can do to protect yourself and your community

Public Health England advice videos - including British Sign Language versions

Advice and support for carers during the coronavirus outbreak

steps2change talking therapies website - phone: 0303 123 4000

Mental Health Helpline - phone (open 24/7): 0800 001 4331

Community help and volunteering opportunities

Victim Support - Advice for individuals on scammers and fraudsters

Victim Support - Advice for groups on scammers and fraudsters

Useful links - Accessible formats:

Audio version of Coronavirus advice 

Hand wash poster - easy read 

Hand wash poster - large print

Easy read - Guide to coronavirus 

Easy read  - Guide to looking after your feelings and your body

Easy read - Getting NHS help when you need it during the coronavirus outbreak

Easy read - Updated rules from the Government

Easy read - Shielding advice poster

Easy read - How to get a test

Easy read - Important information about me (If you need to go into hospital please take this sheet with you, along with your hospital passport if you have one)

Easy read - What happens if I go in to hospital

Easy read - What to expect if someone I know goes into hospital

Easy read - Guide to the Care Act easements

Plain English - Getting NHS help when you need it during the coronavirus outbreak

Easy read - Mencap friendship flags activity

Easy read - LPFT boredom buster booklet

Easy read - The importance of friendships planner

Easy read - What you can and cannot do from the 4th July

Easy read - Social distancing guidance July

Easy read - Wearing a face covering July

Easy read - Going to work safely July

Guidance for children and young people:

COVID-19 general guidance for children and young people

COVID-19 general guidance for children and young people - North East Lincolnshire

A list of guidance links for children and young people

Child and Adolescent Mental Health Services (CAHMS)

Coronavirus information hub page for young people

NHS Colouring Sheet 

Guidance for parents

What to do if a child is unwell

Advice on which service to access if a child is unwell

COVID-19 guidance in different languages:

For more general information and updates please visit www.lincolnshire.nhs.uk/covid19 


Last updated 3/11/2020

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