Important information about the coronavirus (COVID-19)

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The NHS in Lincolnshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff, while also ensuring services are available to the public as normal. 

On Sunday 10 May, the Prime Minister announced the new key public message"stay alert, control the virus, save lives". This is the first step in the Government's plans to gradually 're-open' society. Future plans will be informed by the reproduction (R) rate of infection, which is the estimated average number of secondary infections produced by 1 infected person.

To read the most up to date coronavirus information and what you can or cannot do under the new instructions, visit the Government website here.

Please stay alert to stop coronavirus spreading

Everyone should stay at home as much as possible to help stop the spread of coronavirus.

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.

The reasons you may leave home include:

  • for work, where you cannot work from home
  • going to shops that are permitted to be open - to get things like food and medicine
  • to exercise or spend time outdoors
  • any medical need, including to donate blood, avoid injury or illness, escape risk of harm, or to provide care or to help a vulnerable person

Stay at home if you have coronavirus symptoms, no matter how mild.

Symptoms of coronavirus include:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

To protect others if you have symptoms, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

If you have an appointment with one of our services please contact the team to let them know you are unable to attend. They will discuss with you a suitable alternative arrangement.

Use the NHS 111 online coronavirus service to find out what to do

If you have symptoms of coronavirus (COVID-19), you can ask for a test to check if you have the virus.

Only call NHS 111 if you cannot get help online.

If you need to use an NHS service, you should try to do it online from home first, unless:

  • it is a serious or life-threatening emergency
  • you feel very unwell
  • you need to attend ongoing treatment and have been told otherwise 

Support for ordering repeat prescriptions, managing your wellbeing and existing conditions, and contactng your GP can be found on the NHS' Health at Home website here.

How long to self isolate if you have symptoms

  • if you have symptoms of coronavirus and you live alone, you'll need to self isolate at home for 7 days
  • if you live with others and you or someone in your household has symptoms, you'll need to self isolate at home for 14 days from the day the first person in the home started having symptoms.

Self-isolation advice can be found here.

Protecting yourself and others

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.

•  Avoid close contact with people who are unwell.

More information can be found on the NHS website here

Attending an appointment at one of our sites

If you are coming to one of our sites for an appointment you are asked to wear a face covering for the duration of your time in our buildings. This is for your safety and the safety of other patients and staff.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We understand that it may be difficult for some patients to wear a face covering and in these circumstances other measures will be considered on a case by case basis. Please call us if you have concerns and would like to discuss alternative arrangements.

Read more about wearing a face covering on our sites here

Patient visiting has been suspended

Following new guidance announced by the Government on Friday 5 June regarding visiting healthcare inpatient settings, the Trust is preparing sites for safe visiting arrangements. For the moment our current position suspending patient visiting remains. As this position changes we will update patients, carers and families further.

There may be visits granted in exceptional circumstances, but these must be agreed in advance with the ward manager and by appointment only. Read more about what alternatives are in place for contacting loved ones here.

Useful links

NHS advice regarding coronavirus and symptoms

Latest information about the Government's response

Staying alert and safe (social distancing)

Frequently asked questions about what you can and can't do

Staying safe outside your home

Stay at home: guidance for households with possible coronavirus (COVID-19) infection

Five things you can do to protect yourself and your community

Public Health England advice videos - including British Sign Language versions

Guidance for staying well while social distancing

Advice and support for carers during the coronavirus outbreak

steps2change talking therapies website - phone: 0303 123 4000

Mental Health Helpline - phone (open 24/7): 0800 001 4331

Community help and volunteering opportunities

Victim Support - Advice for individuals on scammers and fraudsters

Victim Support - Advice for groups on scammers and fraudsters

Useful links - Accessible formats:

Audio version of Coronavirus advice 

Hand wash poster - easy read 

Hand wash poster - large print

Easy read - Guide to coronavirus 

Easy read  - Guide to looking after your feelings and your body

Easy read - Getting NHS help when you need it during the coronavirus outbreak

Easy read - Updated rules from the Government

Easy read - Shielding advice poster

Easy read - How to get a test

Mencap - Information about coronavirus

Easy read - Important information about me (If you need to go into hospital please take this sheet with you, along with your hospital passport if you have one)

Easy read - What happens if I go in to hospital

Easy read - What to expect if someone I know goes into hospital

Easy read - Guide to the Care Act easements

Plain English - Getting NHS help when you need it during the coronavirus outbreak

Easy read - Mencap friendship flags activity

Easy read - LPFT boredom buster booklet

Easy read - The importance of friendships planner

Guidance for children and young people:

COVID-19 general guidance for children and young people

COVID-19 general guidance for children and young people - North East Lincolnshire

A list of guidance links for children and young people

Child and Adolescent Mental Health Services (CAHMS)

Coronavirus information hub page for young people

NHS Colouring Sheet 

Guidance for parents

What to do if a child is unwell

Advice on which service to access if a child is unwell

COVID-19 guidance in different languages:

For more general information and updates please visit 

Last updated 27/05/2020

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