Patient Advice and Liaison Service (PALS)

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PALS provides:

  • Advice and support to service users, families and their carers
  • Confidential assistance in resolving problems and concerns quickly
  • Information on and explanations of NHS complaints procedures and how to get in touch with someone who can help
  • A focal point for feedback from service users to inform service developments
  • An early warning system for by monitoring trends and gaps in services and reporting these to the Trust management for action.

PALS can be contacted:

Useful contacts

LPFT Patient Advice and Liaison Service (PALS)

Freepost RSAZ-SJHU-CKYK
Patient Experience Team
Lincolnshire Partnership NHS Foundation Trust
Unit 9, The Point
Lions Way
Sleaford
Lincs  NG34 8GG

Available Monday to Friday, 9am - 5pm.

Closed bank holidays.

Related links

Useful websites

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