Patient Advice and Liaison Service (PALS)

Our PALS Team provides advice related to care received from Lincolnshire Partnership NHS Foundation Trust, who provide mental health services, as well as supporting people with dementia, learning disabilities and autistic people.

PALS provides:

  • Advice and support to service users, families and their carers
  • Confidential assistance in resolving problems and concerns quickly
  • Information on and explanations of NHS complaints procedures and how to get in touch with someone who can help
  • A focal point for feedback from service users to inform service developments
  • An early warning system for by monitoring trends and gaps in services and reporting these to the Trust management for action.

PALS can be contacted:

Useful contacts

LPFT Patient Advice and Liaison Service (PALS)

Patient Experience Team
Lincolnshire Partnership NHS Foundation Trust
Unit 9, The Point
Lions Way
Lincs  NG34 8GG

Available Monday to Friday, 9am - 5pm.

Closed bank holidays.

Related links

Useful websites