PALS provides:
- Advice and support to service users, families and their carers
- Confidential assistance in resolving problems and concerns quickly
- Information on and explanations of NHS complaints procedures and how to get in touch with someone who can help
- A focal point for feedback from service users to inform service developments
- An early warning system for by monitoring trends and gaps in services and reporting these to the Trust management for action.
PALS can be contacted:
- by phone on: 01529 222265
- by email: lpft.PALS@nhs.net
