Memory assessment and management service

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The Memory Assessment and Management Service (MAMS) is part of Lincolnshire Partnership NHS Foundation Trust’s (LPFT) community services.

You may have noticed a few changes in yourself. Maybe you are struggling with remembering, thinking and finding the right words? You might have been to see your GP or another medical professional about this and they have referred you to this service. 

The MAMS is for people over 18 years of age who are having problems with their memory and/or other cognitive difficulties such as with language or attention and/or personality/behaviour changes.

Our core aim is to help you to get a diagnosis so we can plan in place to get you the support you need to help you live as independently as possible.

What is a memory assessment?

A memory assessment is a specialist assessment which will help us find out the underlying reason for your problems and work with you to help decide the best next steps.

It is for people over 18 years of age who are having problems with their memory or other cognitive difficulties such as:

  • with language or attention
  • personality or behaviour changes.

If you aren’t quite sure about things - have a look at this useful checklist from the Alzheimer's Society.

What does the assessment process include?

There are four main components to the standard assessment process, although these may differ on an individual basis. These are:

Pre-assessment contact and information

This is to ensure you understand the reason for the referral and assessment, the possible outcomes and, most importantly, that you agree to continue with the assessment.

Also to request that you help us by providing information about your current health status to assist with the comprehensive assessment process.

The assessment 

This will involve asking you, and also someone who knows you well, a lot of questions about the following:

  • your family, life and medical history
  • your symptoms that have been troubling you
  • how you are managing your day to day activities, including driving
  • whether you agree to share information with other professionals and family members
  • whether you want to know the results of your assessment and possible diagnosis.

The team member will make notes during your assessment. You will also be asked some questions to test your memory and brain functioning. This gives the team a clearer view of what is going on.

We may also refer you for a brain scan. The MAMS Consultant led team will make recommendations based on the assessment. If indicated further specialist assessment may be undertaken on an individual basis, dependent on need.


Following the review of the assessment by the specialist MAMS team, the outcome of the assessment and any associated diagnosis will be discussed with you and your family in accordance with your wishes. There will be an opportunity to ask more questions. Supportive information will also be provided to help you further understand the outcome of the assessment.

A member of the MAMS team will also write to you and your GP with a summary of your assessment. If you agreed to share information, a family member or carer will also receive a copy.

Support planning

We will work with you and your family to develop an individualised plan that identifies appropriate support systems and interventions for both you and your family. This will ensure that you continue to live your life well whatever the reason for your memory or cognitive problems

Who is in the assessment team?

There are quite a few of us in the team:

  • consultant psychiatrist
  • specialist nurses and occupational therapists
  • associate practitioner assistants
  • administrative support staff.

We have great links with the Alzheimer’s Society, providing carer support and outreach workers.

We also work with other health and social care colleagues linked to your GP surgery. These teams are known as “Neighbourhood Teams”. If necessary, your care will be coordinated along with these professionals, to ensure that all of your health and social needs are met.

Can my carer, family and loved ones help?

When we say carer, we mean anyone who is helping you at home. This could be your partner, a family member or friend. For us, it is better to have the people who know you best involved. This will enable us to build up a bigger picture of you.

How will the assessment take place?

There are a couple of different ways:

  • It could be done at your local memory assessment clinic in towns across Lincolnshire
  • It can be done over the phone
  • It can be done via video call from your home.

Compliments and feedback

We actively seek feedback about our services and recognise the right of people to comment on, or complain about, any aspect of the service they receive.

Please let us know if we have done something particularly well and we will keep doing it. For more details on how to do this please see Your experience counts or ask a member of our team.

Do you need information in a different format?

Please tell us if you have any communication needs relating to a disability or sensory loss. You might require information in:

  • large print
  • audio
  • braille
  • easy read
  • an alternative language.

If you prefer to have your correspondence in an alternative format or emailed, our teams can arrange this for you. Let a member of the team know at your next appointment.

Your memory assessment journey diagram

Contact details

Department of Psychiatry              Pilgrim Hospital                              Sibsey Road                                    Boston                                              PE21 9QS

Telephone 01205 445750

Manthorpe Centre                  Grantham Hospital                          101 Manthorpe Road                      Grantham                                        NG31 8DG

Telephone 01476 464838

Witham Court                                  Fen Lane                                          North Hykeham                                  Lincoln                                              LN6 8UZ

Telephone 01522 508332

Windsor House                          Fairfield Industrial Estate            Louth                                              LN11 0LF

Telephone 01507 608319

Holly Lodge                                        9 The Meadows                        Lincoln Lane                                        Skegness                                        PE25 2JA

Telephone 01754 800200

Johnson Community Hospital            Spalding Road                        Pinchbeck                                  Spalding                                          PE11 2DE

Telephone 01775 652300

Stamford Resource Centre                St George’s Avenue                Stamford                                          PE9 1UN

Telephone 01780 757142

Useful contacts

Alzheimer’s Society Lincolnshire Dementia Family Support Service (DFSS) 

Telephone 01522 692681


Lincolnshire County Council Adult Care

Telephone 01522 782155

Useful documents

Accessibility tools

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