Introduction
Our Employee Assistance Programme (EAP) is provided by Health Assured, the UK’s and Ireland’s leading wellbeing provider. It is a confidential service that provides support and guidance with any personal or professional problems that may affect your overall health and wellbeing. Any colleague, and also immediate family members of colleagues, can use it to access immediate and telephone support 24 hours a day, seven days a week.
There are many ways in which the new service can provide support including, but not limited to: face-to-face and online counselling, online Cognitive Behavioural Therapy (CBT), bereavement support, legal advice, financial management and medical information. Further details are below.
Colleagues can also use the Access to Wisdom wellbeing app which provides a comprehensive guide to health and mental wellbeing and features designed to help track your wellness and improve your mental health.
To contact the helpline, simply call 0800 0280199 and let them know that you work for LPFT.
To log on to the Wisdom wellbeing app, you will need our organisation code which is: MHA338345
Support the EAP can offer
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Unlimited access to a 24 hour confidential telephone helpline available seven days a week all year round for you and your immediate family members.
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Counselling and coaching: Access to face to face, telephone or online counselling, life and leadership coaching.
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Grief and bereavement: Advice, guidance and counselling for grief in bereavement, as well as legal support for grief related matters.
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Online CBT support: Self help modules, fact sheets and guidance videos from leading qualified counsellors for a wide range of needs, including anxiety, depression and menopause.
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Legal information: Support for debt management, in addition to consumer, property or neighbour disputes that can cause emotional distress.
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Medical information: Practical advice, guidance, and support from qualified nurses for a wide range of medical related health issues.
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Active care: Support from the very first day a fit note is received for a stress related absence.
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Critical Incident Support – available 24/7 via the helpline to support you following a traumatic experience or staff harm event.
The Wisdom wellbeing app
Colleagues can also access the Wisdom wellbeing app as part of our partnership with Health Assured. This offers a comprehensive guide to health and mental wellbeing. It includes features designed to help track wellness and improve your mental health.
