We collect feedback from colleagues in a variety of ways including the annual National Staff Survey, national Quarterly Pulse Surveys and also through less structured methods including listening events and social media polls.
Our annual staff engagement cycle enables us to plan these activities and provide a clear timeline for action plans and feedback to colleagues focused on what actions have been taken as a result of the feedback they have taken the time to give.
Based on feedback we received from engaging with colleagues this year we have focused on the following areas from an organisational perspective:
- Staffing and recruitment. We have recruited over 300 additional people in the last year, with a focus on international recruitment and apprenticeship programmes.
- Pay and cost of living. We have uplifted all clinical band 2 staff to band 3, as well as a full review of staff benefits and partnering with companies such as Stagecoach to offer discounted bus fares.
- Career development. We have increased the number of apprenticeship opportunities, with clear system-wide career pathways for various roles.
- Burn out. The staff wellbeing service have offered trust wide workshops addressing the issue of burn out.
Staff Survey
The official NHS annual staff survey results were released in March 2024, and we’ve shared some of the highlights below which show how we compare to other mental health and learning disability trusts nationally.
| People promise element or survey theme | LPFT score 2023 survey |
| We are compassionate and inclusive | 7.91 |
| We are recognised and rewarded | 6.90 |
| We each have a voice that counts | 7.23 |
| We are safe and healthy | Not reported due to national data quality issue |
| We are always learning | 6.04 |
| We work flexibly | 7.19 |
| We are a team | 7.47 |
| Staff engagement | 7.41 |
| Morale | 6.59 |
| Indicators (People Promise elements and themes) | 2021/22 Trust score | 2021/22 benchmarking score | 2022/23 Trust score | 2022/23 benchmarking score | 2023/24 Trust score | 2023/24 benchmarking score |
| We are compassionate and inclusive | 7.84 | 7.52 | 7.77 | 7.54 | 7.91 | 7.58 |
| We are recognised and rewarded | 6.78 | 6.35 | 6.55 | 6.29 | 6.90 | 6.41 |
| We each have a voice that counts | 7.32 | 6.99 | 7.13 | 6.97 | 7.23 | 7.01 |
| We are safe and healthy | 6.54 | 6.22 | 6.38 | 6.24 | - | - |
| We are always learning | 6.03 | 5.64 | 5.86 | 5.72 | 6.04 | 5.93 |
| We work flexibly | 6.91 | 6.71 | 6.84 | 6.75 | 7.19 | 6.84 |
| We are a team | 7.34 | 7.03 | 7.20 | 7.05 | 7.41 | 7.11 |
| Staff engagement | 7.35 | 7.03 | 7.20 | 7.05 | 7.41 | 7.11 |
| Morale | 6.52 | 6.02 | 6.24 | 6.04 | 6.59 | 6.17 |
